SINGAPORE: Starting from 23 November 2024, bus travellers at Singapore’s Woodlands and Tuas checkpoints will have the chance to clear immigration using innovative QR codes. This initiative, announced by the Immigration and Checkpoints Authority (ICA), aims to streamline the process for eligible passengers and enhance the overall travel experience.
Key Details of the Trial
- Start Dates: The trial will begin at Tuas Checkpoint on 23 November and at Woodlands Checkpoint on 28 November.
- Eligible Travellers: Participants include Singapore citizens, permanent residents, long-term pass holders, and foreigners who have previously visited Singapore.
- How It Works: Eligible travellers can generate individual or group QR codes using the MyICA app. The QR code must be scanned at special assistance lanes (SALs) where ICA officers will assist if needed.
Step-by-Step QR Code Process
- Download the MyICA app.
- Choose the ‘Bus’ vehicle type and generate your unique QR code.
- Up to four people can use a single group QR code.
- Upon reaching the checkpoint, scan the QR code at the designated lanes.
- Complete the immigration process by verifying biometrics.
Benefits and Expectations
The introduction of QR codes has shown promise for reducing waiting times significantly. Previous implementations for car and motorcycle travellers expedited processes, cutting waiting times by approximately 20–30% according to ICA estimates. With this trial, bus passengers are encouraged to participate to further fine-tune the system.
Regional Impact
This trial comes as Malaysia is also rolling out QR code immigration for its checkpoints. According to sources, the Malaysian government expects travellers to experience reduced waiting times at Johor’s land checkpoints as well. In 2024 alone, nearly 118 million people crossed these borders—a remarkable increase of 17% from the previous year!
As both countries continue to enhance border efficiency, this trial could be a pivotal step towards smoother travel experiences for everyone crossing between Singapore and Johor.