A Singapore Airlines (SIA) flight bound for Tokyo faced an unexpected detour due to a cracked windshield mid-flight. Flight SQ636, which took off from Changi Airport, needed to divert to Taipei on the morning of 28 October 2024.
Flight Details
The Boeing 777-300ER was carrying 249 passengers and 17 crew members. It left Changi Airport at 11.07pm on 27 October and was scheduled to arrive at Haneda Airport at 6.20am the following day. However, due to the cracked windshield, the flight landed “uneventfully” at Taoyuan International Airport in Taipei around 4am local time.
Support for Affected Passengers
- Hotel accommodation arrangements were made for those affected.
- The flight has been renumbered to SQ9876.
- Departure from Taipei is scheduled for 8.30pm local time, with an anticipated arrival in Tokyo at 12.30am on 29 October, resulting in approximately an 18-hour delay.
In an official statement, SIA expressed regret to the affected passengers, stating, “The safety of our customers and crew is always our top priority.” This incident serves as a crucial reminder of the airline’s commitment to ensuring passenger safety, even amid unforeseen circumstances.
Customer Experience
While this event may have disrupted travel plans for many, Singapore Airlines is committed to providing support and assistance during such situations…