A recent cyberattack on a service provider affecting check-in and boarding systems has caused significant disruptions across multiple major European airports, including London’s Heathrow, Brussels, and Berlin. This incident has resulted in numerous flight delays and cancellations, creating a ripple effect for passengers and airlines alike.
Widespread Impact on Flights
The attack targeted the Muse software from Collins Aerospace, a system relied upon by many airports globally. As a result, automated operations were rendered inoperable, leading to manual check-in procedures at affected airports. Bloomberg reported that Heathrow, being one of the busiest airports in the world, confirmed being impacted by this disruption.
- Heathrow: Significant flight delays; advised passengers to check with airlines before arriving.
- Brussels Airport: Cancelled half of Sunday’s scheduled flights to alleviate congestion.
- Berlin Airport: Experienced prolonged waiting times at check-in.
Ongoing Investigation and Response
RTX, the parent company of Collins Aerospace, acknowledged the cyber-related disruption and stated they were working diligently to resolve the issue. However, the details regarding the attackers remain unclear, with British and German cyber defence authorities monitoring the situation closely.
Passengers were urged to stay updated regarding their flights, as the impact of this incident could exacerbate operational challenges throughout the weekend. While some airlines, such as EasyJet and Delta Air Lines, reported minimal disruptions, affected airports warned of ongoing complications.
Context of Cybersecurity Risks
The attack underscores the vulnerabilities present in the digital infrastructure that supports air travel. Rafe Pilling, a director at cybersecurity firm Sophos, emphasised the fragile nature of these systems, stating that their interdependence makes them susceptible to such attacks.
As the investigation unfolds, the broader implications for airport security and the necessity for robust defence mechanisms in digital operations are becoming exceedingly clear. While European authorities note this incident does not appear to be of a severe nature, vigilance in the face of such digital threats remains paramount.