SINGAPORE: A newly formed multi-agency committee aims to enhance the moving-in experience for residents of Build-to-Order (BTO) flats. Announced by Senior Minister of State for National Development Tan Kiat How at a roadshow for the Tampines GreenOpal project, the initiative seeks to address common challenges faced by newcomers.
Commitment to Better Infrastructure
Tan highlighted that with around 130,000 new flats expected to be completed between 2025 and 2030, it’s crucial to strengthen planning and coordination. The construction volume is anticipated to peak in 2026 and 2027, with nearly 150 projects underway.
- The committee will consist of key agencies:
- Ministry of National Development
- Housing and Development Board (HDB)
- Land Transport Authority
- National Environment Agency
- Early Childhood Development Agency
- Infocomm Media Development Authority
- People’s Association
Addressing Residents’ Pain Points
This committee’s primary goal is to identify and alleviate common pain points such as the need for timely infrastructure development. For instance, Hayley Tai, who will receive her keys to a new BTO flat in May, expressed concern about the delayed bridge connecting to the MRT station, saying it will add about 15 minutes to her daily commute.
Tan acknowledged these concerns, stating the need for better synchronisation between the readiness of essential services and the completion of homes.
Timely Community Facilities
The committee will explore strategies to ensure:
- Mobile signal networks and pedestrian pathways are ready by the time residents move in.
- Shops and childcare centres can open sooner to serve the community.
- Landscaping and precinct facilities are completed along with the homes.
Tan reassured residents that although not every amenity might be ready upon key collection, interim measures would be implemented to ensure a smoother transition into their new homes.
The first newcomers to Tengah faced difficulties, such as poor mobile connectivity and limited access to essential services. Thus, this committee’s actions aim to prevent similar issues in future developments.
While residents like Tai are eager to settle in sooner, the committee aims to balance immediate handover with the readiness of community facilities, enhancing the overall living experience.